Shipping and Handling
Once your order is placed online, our fulfillment team's processing time of your order can range between 1 - 4 business days. During our peak seasons, processing time can take up to 5-7 business days.
First Class Shipping:
This service is provided by USPS and DOES NOT include insurance if your package is to become lost in transit.
If your tracking information states that your package was delivered and you have not received it, You must contact the delivery carrier (either the United States Postal Service or FedEx – depending on the shipping method selected). AgeOfAquaria.com is not responsible for items that are stolen from your door or apartment style cluster box. We do not issue refunds or credits for packages that the carrier confirms as being delivered.